Last Updated: August 2026
Welcome to Infidim Technologies (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website at https://infidim-tech.co.uk and all purchases made through our store.
By accessing our website or purchasing a product from us, you agree to be bound by the following terms. Please read them carefully before placing an order.
1. General Conditions & Business Details
This website is operated by Infidim Technologies.
- Registered / Business Address: Deveron House, 318 Whalley Road, Clayton-le-Moors, BB5 5QX, United Kingdom
- Contact Email: sales@infidim-tech.co.uk
- Contact Phone: +44 07789 431 482
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & 3D Printing Disclaimer
- Physical Goods Only: Unless explicitly stated otherwise, products sold on this website are physical, 3D-printed plastic/resin items. We do not sell digital STL files.
- Commercial Licensing: Infidim Technologies is an authorized commercial printer/licensee for the digital designs sold on this store (including designs by Dark Realms Forge, Toadstool Weaver, and other accredited sculptors). All intellectual property rights to the underlying 3D models remain with their respective original creators.
- Manufacturing Variations: Due to the nature of 3D printing (FDM and SLA resin processes), minor surface variations, faint layer lines, or small support removal marks may be visible. These are a standard part of the manufacturing process and do not constitute a defect.
- Assembly & Safety: Products are sold unpainted and unassembled unless specified. Items may contain small parts and are intended for hobbyists/tabletop gaming enthusiasts; they are not toys and are not suitable for young children.
3. Pricing & Payment
- All prices listed on our website are in GBP (£).
- We reserve the right to adjust product pricing or shipping fees at any time without prior notice.
- Payment must be made in full at the time of purchase using our accepted checkout methods (e.g., Stripe, PayPal, Visa, Mastercard).
4. Orders & Cancellations
- Order Acceptance: Receiving an automated order confirmation does not signify our final acceptance of your order. We reserve the right to accept or decline your order at any time for reasons including stock availability, pricing errors, or suspected fraud.
- Cancellations: If you wish to cancel an order, please contact us immediately at sales@infidim-tech.co.uk. Once an order has entered production or has been dispatched, it cannot be canceled and must be processed under our standard Returns Policy.
5. Shipping & Delivery
Shipping terms, estimated transit times, and delivery policies are governed by our dedicated Shipping Policy. Risk of loss and title for items pass to you upon delivery to the carrier.
6. Returns & Refunds
Returns, damaged items, and refund requests are handled in accordance with our Returns & Refunds Policy. Customers in the UK retain their rights under the UK Consumer Contracts Regulations 2013 regarding standard non-custom items.
7. Limitation of Liability
To the fullest extent permitted by law, Infidim Technologies shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our total liability for any claim arising out of a purchase shall not exceed the purchase price paid for the item in question.
8. Governing Law
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
9. Changes to Terms
You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update or replace any part of these terms by posting updates to our website.
10. Contact Information
Questions about these Terms and Conditions should be sent to us at:
- Email: sales@infidim-tech.co.uk
- Phone: +44 07789 431 482
- Address: Deveron House, 318 Whalley Road, Clayton-le-Moors, BB5 5QX, United Kingdom